Public service is important, good, and hard work, and government workers carry heavy loads in service of their communities. We understand their challenges better than anyone and build solutions that guide customers to—and lighten the burden of—outstanding service.
At Seneca, it’s not “just a job”—it’s a passion, and every team member has to be engaged for us to be the engine behind more vibrant communities. Therefore, we go above and beyond to provide Senecans the resources they need to keep their fire lit, and remove any obstacles in their way.
We believe in the importance of evidence-based solutions, and reject dogmatism. We hold strong opinions (particularly in our swim lanes) but are willing to drop them when faced with better data.
We highly value directness because this is a place where words, money, and time are carefully spent. However, this is not an excuse to be rude, insensitive, or alienating. Be clear, but not a jerk.
Diverse perspectives are the foundation of our ability to execute on the Seneca mission. Achieving diversity takes legwork, structure, and intention, all of which the Seneca team invests in at every level of the company.
For Seneca to successfully support government organizations, it needs to transform the market from underserved to “served by the best.” That means always hiring the right people and doing what it takes to develop them. More challenging, it also means acting quickly when there isn’t a good fit between Seneca and a Senecan.
Great products don’t exist without long-term relationships with colleagues and customers. Relationships require trust, which all Senecan leaders earn from the top down by operating transparently when reasonable and honestly when not.
Seneca has a “hard-to-describe” flavor all its own, driven by the individual weirdness and curiosity of every Senecan. The culture that results is something special because we do our thing our way, both at work and beyond.